Welcome to Shottenkirk Nissan Katy

At we pulling in to the dealership, Tracy came out from nowhere, her smile telling me that "we're going to get a new car!"...Tracy was very friendly, professional, she quick to the point, we told her what we wanted and she shows us the chouces, colors, and test drove one of the car! It was the fastest car buting process ever! We was in and out less then 3 hrs! When we drove home, my husband and I look at each other ???"what did we just done"! Thank you Tracy and Finance team! You guys were awesome!!!!❤️❤️❤️

Quedé súper complacida con la atención y el servicio de Alexis García Desde el primer momento fue muy amable, profesional y paciente conmigo. Me ayudó a encontrar exactamente lo que estaba buscando y hizo todo el proceso mucho más fácil y tranquilo. Lo recomiendo muchísimo. 💯

I would like to personally thank Andy for make me a new car owner today; My overall experience was wonderful! ⭐️⭐️⭐️⭐️⭐️

Eric, James, and Chris did an exceptional job. They were very helpful and courteous. They worked hard and with excellence to get us into a vehicle we are very happy with. I would recommend anyone looking for a vehicle, visit and ask for one of these men.

Andy I had a great experience working with Andy in the finance department. He showed genuine kindness and compassion throughout the entire process, making everything feel much less stressful. Andy is also extremely organized and detail-oriented, which gave me confidence that everything was being handled correctly and efficiently. He took the time to explain things clearly and made sure all my questions were answered. I truly appreciate his professionalism and support, and I would highly recommend him to anyone needing financial assistance.

I want to thank Nestor and Caden for their help in purchasing my new (new for me, but used) 2023 Nissan Altima SR. I appreciate your help and working with me.

I had an absolutely amazing experience with Shottenkirk Nissan! From the moment I walked in, everyone was friendly and welcoming, but my salesperson, Tracey, truly went above and beyond. She was incredibly sweet, patient, and genuinely cared about making sure I was happy throughout the entire process. Tracey worked so hard to get me exactly the deal I wanted and the payment price I was comfortable with. She never made me feel pressured and stayed determined to make everything work for me. Her professionalism, kindness, and dedication made this one of the best car-buying experiences I’ve ever had. If you’re looking for a dealership that truly cares about its customers, I highly recommend Shottenkirk Nissan — and definitely ask for Tracey! She is wonderful to work with and will do everything she can to help you drive away happy.

Fast service. Greeted me by my name. Explained everything to me thoroughly

Javier at shottenkirk nissan Katy was extremely polite and professional. He made the car buying process a breeze as well as called to check in with how the car is preforming after buying. If looking to buy a car ask for Javier!

I had a great experience at Shottenkirk Nissan Katy thanks to Corey Naquin in sales and Christopher Robinson in finance. I came in with a difficult situation, and they both went above and beyond to make things work for me. Corey was patient, understanding, and never made me feel pressured. He really took the time to listen to my needs and helped me find the right vehicle. Christopher in finance made the process smooth and straightforward, clearly explaining all my options and helping me feel confident in my decision. Together, they turned what I expected to be a stressful experience into a positive one. I truly appreciate their professionalism, honesty, and dedication to helping their customers. Highly recommend working with both of them!

Great first service experience. Easy and quick!

As always, everyone is polite and friendly and got me back on the road as soon as possible.

Timely, courteous

May 2026! 5 stars! Jake Katy Nissan Service team. Prompt service. Excellent reception! Great team!! My reviews for the Katy Nissan Service front line team remains stellar! I walked in (in the afternoon) for routine maintenance. They took me in right away. The work was completed in under 40 minutes. I needed additional work. Faith Payne did an exceptional job explaining what I needed. She gave me an accurate TAT and I picked up my car the same evening. Thank you Faith! November 2025 Another 5 star service at Shottenkirk Nissan. June 2025 Mario Compean III -in service is everything! He introduced himself as the handsome one so that’s what I call him. I take my vehicles in to Katy Nissan and I’m never disappointed. Car #4 will be a Nissan just for the service team. Excellent customer service will ALWAYS keep me coming back! Q1 2025 - New purchase First and most importantly shout outs! Mario Compean III “the handsome” one in SERVICE - nothing short of efficient, reliable, and exceptional. The service is great overall at Shottenkirk but Mario elevates customer care - Thank you. Mehran Abedini “soldier” in SALES is an OG. I was blessed to encounter him last week as I was looking for a new car. He was informative, laid back but patient to hear what I needed. Not once did he try to upsell me he let me see the most basic to the platinum. During the negotiations he never made me feel like I had to take the offer on the table. I signed as a happy customer and still no buyers remorse - thank you sir! Noah Francis “the youngest” FINANCE MANAGER… I never felt the pressure of the buy in his office - the money man has typically been this man in the clouds I don’t ever get to see…Noah chose to treat me as an individual. I was so impressed by how thorough and efficient he was. He quickly provided education, used lay terms, even drew a diagram to make sure I understood my options. He is a great pepper of energy and will be a tremendous asset to the team - thank you such pleasant experience. Background… When I moved to Katy, my Nissan service team was too far to travel. I went to (now) Shottenkirk and the service has kept me there for over 5 years. I decide what make of car to purchase based on the quality of the dealership’s service department. After all, I only spend hours with the sales team but years with the service department. I have purchased 2 more Nissans to ensure I continue to receive the exceptional service they offer. What makes their service great? They give you a direct line of communication - no getting stuck in a loop or never ending hold! They manage expectations. They deliver on what they tell you and if they can’t they communicate. They service what’s needed. They strive to meet the customer’s needs. The environment is clean! December 2025

Excellent experience, good guys I will recommend

Excellent service and knowledgeable service advisor. I recommend this Nissan dealership to everyone for prompt service.

I had a great experience went in with car issues and left with a brand new vehicle. From Sebastian my sales rep to Andy the finance man. Everything just flowed. Thank God

I bought a Rogue there in 2019 and recently bought a 2026 Kicks. I can honestly say that everyone I came in contact with--everyone, in sales, finance, and service--was very helpful and courteous. I also feel that I got a good deal both times.

Was very well taken care of.

Martin was amazing. I recommend him for anyone.