Parts department was very helpful, they even grabbed a mechanic to help answer a question that I had.

Arriving at the location I was greeted and directed to the service department. I expected that since i had not made an appointment I would be told that there would be a long wait before they could get my needs met or that I'd have to schedule an appointment for another day. Not so, to my suprise and delight not only was i seen immediately but the personnel were informative, knowledgeable and thorough. I left there totally satisfied. I think this will be the place I'll trust to keep Kitty (my Kicks) in top condition untill I decide to trade her in. 100% an unexpected but appreciated experience.

Best experience purchasing a car — by far and I’ve bought several! I was short on time, had a competitive offer from the manufacturer, stubborn on pricing and received an amazing deal. Go see my guys Caden and Javier — they are patient, honest, and flexible which is unique in their field.

I had an excellent experience with the service department. They did a great job servicing my car, and the entire process was quick and efficient. The staff was friendly, professional, and took the time to explain everything clearly, making sure I understood the work that was performed. I really appreciated their attention to detail and excellent customer service. I’m very satisfied with the maintenance they did on my car and will definitely continue bringing it here. Highly recommended!

Yesterday and today I had a great experience with mr Homer my 2020 nissan needed ac repair Homer went above and beyond to fix my ac and also did other work that was needed this nissan dealerships is the place to go if repairing your car or buying a car

We ran into some car trouble driving from San Antonio to PCB, Florida (which is around a 13 hour drive) for a family vacation. We called Shottenkirk service department and Homer made space for us immediately! You can imagine our plans were severely disrupted because the drive is so long, but we were also stressing thinking of a potential $1800+ service that needed to be done. We were ready to cancel our trip at that point. Homer went above and beyond, called Nissan to verify if the part we needed was covered under our powertrain warranty and stayed on the phone close to a hour with them. We ended up only paying around $350 for an elective service due to the dash warning we received when having the car issue. They even took us to chick fil a for lunch (our daughter was very restless) and by the time we got back to the dealership, our car was done. Thank you for helping us & for your patience and kindness, Homer! You saved our vacation & we are immensely grateful.

El proceso fue rápido y sencillo.

I appreciated the excellent customer service and honest feedback from Jazz on my vehicle. Thank you!

Great experience

I went in to pick up my vehicle from service and Eric assured me trading my vehicle in for a newer car was a better route. My salesman Tony was very patient with me with all my indecisive moments. Go ask for Tony if you looking to purchase a new car. I wasn’t really a Nissan person but I think if I have to get another car in 10 years (lol) it’ll be at Nissan

I just purchased a new vehicle from this dealership. I had an awesome experience. A big thank you to Mike Luna, Harmon Goins and Edwin. Also my sales person Sommer Lopez. She was wonderful and answered all my questions!

Great service

My experience was great.., Mehran took Special Care to see that I was taken care of and I appreciated his sales approach.

I always have an outstanding experience at this Nissan dealership! Every visit is handled with professionalism, honesty, and genuine friendliness. The service team is knowledgeable, courteous, and takes the time to explain everything clearly without ever making me feel rushed. It’s refreshing to work with a team that truly cares about their customers and consistently delivers exceptional service!

I had an unscheduled problem with my Titan and brought it to Shottenkirk. They took me in immediately and worked on my truck to diagnose the issue. It took some time but the technicians got me up and running as soon as possible. I have a high degree of confidence in the technicians at Shottenkirk and have no issues recommending them for the repair of your Nissan. I want to send special thanks to my service rep Mario for staying on top of my problem.

Better this time but they had warm water bottles

I am beyond happy with my experience. Chris is amazing and guided me through so confidently and with kindness. It made buying my car an experience that was so very pleasant. Having bought and serviced now 3 cars at Shottenkirk, I will continue to do so.

Great experience, service representative Martin was professional and helpful with all the details. I will surely come back for future services.

Katie nissan did a really good job. They changed my oil, and my battery went dead, and they replaced it. Thank you very much

Had a diagnosis for my vibration issue. They did a very thorough work and provided videos. My advisor Tristen was very helpful.