A very gentil man and very kind, I got a nice car and he help me a lot, I really recomend it.

Mehran was awesome! Great service!

Buena atención por parte de Alex

Francesco made our car buying experience very laid back and easy. Highly recommend!

I normally wouldn't feel compelled to review a car dealership after having gone through the usual struggle of buying a car, but Malick and the rest of the folks at Shottenkirk made the process so much simpler than what I'm used to and I feel like I walked away with a great car at a great price.

I recently received service at Shottenkirk Nissan in Katy. I've been a customer for years. I did not pre schedule and was received in a great customer-focused manner. That flexibility is great when squeezing things into your schedule. Due to a recall the work was a bit lengthy. The estimate was approximately 3 hours. The waiting area was very small and there wasn't any complimentary coffee, tea or water as in past visits. However, the shuttle service was active and I was promptly transported to and from the nearby mall upon request within minutes of arrival. My service advisor Mario Compean III was outstanding. He was polite, professional and informative. He communicated via text in real time and addressed all of my questions. My overall experience was very positive. They even corrected an issue with my battery that I didn't know about. I left feeling confident in the work performed, and I had a sense of ease knowing that a competent team was in place if any follow-up was needed. This customer appreciates great service, respect of my time and a personable team. It makes the investment worth it.

Very friendly very professional didn't feel obligated to sign. Had a great experience with Mr Gutierrez. Already sending someone his way

Mehran , Helped me to find a great vehicle . Please contact him if you are looking for a new vehicle he’s the perfect guy !!!!

Francesco was my salesperson and he was amazing on my car buying experience I’m super happy to have found him

Un servicio excelente, gracias a franchesco, se prepcupan en que te lleves lo que quieres y que sea un buen deal

Excellent customer service, always!

Reasonable prices at the parts counter.

I had such a amazing experience with mehran the sales man. He was very honest person. Thank you

I was in dealer ship and Mehta show me new pathfinder He help me to find the great deal if you want buy a vehicle go see Mehta Thank you

Mehran is great salesma thank You For Your Humble, Excellent Quality Service. 🤝We Were Valued, Respected & Appreciated. Mrs. Jamillia" Is A Gem". Mr. Fernando, You Made Sure Our Experience Was A Great! One & A Lifelong Friendship! . Mr. Alvarado Thank You, We Appreciate Your Call* & Holiday Wishes That Made Us Feel Valued.The TEAM" Is Awesome! Mr. Robinson, We Thank You!!! & To The Service Specialist Department! Thank You! With Quality Service Of This Magnitude You Will Be Successful Because You Treat Your Customers Right!!! & Earn Thier Trust By Making Sure # WE STAND BY OUR SERVICE FOR THE CUSTOMER SATISFACTION!!! * Happy Holidays* The Cade's

Excellent Customer Service. Gave reasonable additional service but did not push to have it done, only emphasized its timely service.

Service was fast am very pleased with the outcome and the care provided. The tech was very knowledgeable and kept me informed with every step.

As always, everyone is polite and friendly and got me back on the road as soon as possible.

My reviews for the Katy Nissan Service front line team remains stellar! I walked in (in the afternoon) for routine maintenance. They took me in right away. The work was completed in under 40 minutes. I needed additional work. Faith Payne did an exceptional job explaining what I needed. She gave me an accurate TAT and I picked up my car the same evening. Thank you Faith! November 2025 Another 5 star service at Shottenkirk Nissan. June 2025 Mario Compean III -in service is everything! He introduced himself as the handsome one so that’s what I call him. I take my vehicles in to Katy Nissan and I’m never disappointed. Car #4 will be a Nissan just for the service team. Excellent customer service will ALWAYS keep me coming back! Q1 2025 - New purchase First and most importantly shout outs! Mario Compean III “the handsome” one in SERVICE - nothing short of efficient, reliable, and exceptional. The service is great overall at Shottenkirk but Mario elevates customer care - Thank you. Mehran Abedini “soldier” in SALES is an OG. I was blessed to encounter him last week as I was looking for a new car. He was informative, laid back but patient to hear what I needed. Not once did he try to upsell me he let me see the most basic to the platinum. During the negotiations he never made me feel like I had to take the offer on the table. I signed as a happy customer and still no buyers remorse - thank you sir! Noah Francis “the youngest” FINANCE MANAGER… I never felt the pressure of the buy in his office - the money man has typically been this man in the clouds I don’t ever get to see…Noah chose to treat me as an individual. I was so impressed by how thorough and efficient he was. He quickly provided education, used lay terms, even drew a diagram to make sure I understood my options. He is a great pepper of energy and will be a tremendous asset to the team - thank you such pleasant experience. Background… When I moved to Katy, my Nissan service team was too far to travel. I went to (now) Shottenkirk and the service has kept me there for over 5 years. I decide what make of car to purchase based on the quality of the dealership’s service department. After all, I only spend hours with the sales team but years with the service department. I have purchased 2 more Nissans to ensure I continue to receive the exceptional service they offer. What makes their service great? They give you a direct line of communication - no getting stuck in a loop or never ending hold! They manage expectations. They deliver on what they tell you and if they can’t they communicate. They service what’s needed. They strive to meet the customer’s needs. The environment is clean! December 2025

Great service. I have two Nissans and two Hondas. I bring my Hondas here. Friendly service and very professional. George Peters is amazing!